Legal

Refund and Cancellation Policy

Contact Frutivo promptly for duplicate charges, failed activation after a successful payment, missing deliveries or damaged/unsafe products.

Eligible cases

Approved refunds may apply to verified duplicate payments, payments that did not activate a subscription, or service failures that Frutivo cannot replace or reschedule.

Non-refundable cases

Used subscription periods, completed deliveries, referral credits and loyalty credits are generally non-refundable unless required by law.

Processing

Approved refunds are returned to the original payment method. Bank and payment-provider processing times may vary.

Send the registered phone number, payment ID and issue details to hello@frutivo.in.